ValidateDispatch

Terms of Service

Effective date: May 14, 2026

1. Acceptance

By accessing or using ValidateDispatch(“the Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree to these Terms, do not use the Service.

2. The service

ValidateDispatch is an AI-powered platform that helps organisations draft responses to security questionnaires and RFPs. The Service uses artificial intelligence to generate suggested answers based on documents you upload. All AI-generated content is a draft for human review — it is your responsibility to verify accuracy before submitting responses to any third party.

3. Accounts and access

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the confidentiality of your credentials and API keys.
  • You must notify us immediately of any unauthorised access to your account.
  • Accounts are for organisations — each organisation’s data is strictly isolated from others.

4. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms.
  • Upload content that infringes intellectual property rights or contains malware.
  • Attempt to reverse-engineer, scrape, or extract data from the Service beyond normal use.
  • Use the Service to generate intentionally false or misleading content for submission to third parties.
  • Resell, sublicense, or provide the Service as a white-label product without our written consent.
  • Attempt to circumvent rate limits, security controls, or access controls.

5. Your content

You retain ownership of all documents and data you upload to the Service (“Your Content”). By uploading content, you grant DCP3 Enterprises a limited licence to process and store it solely to provide the Service to you. We do not use Your Content to train AI models or share it with other customers. You represent that you have the right to upload all content you provide.

6. AI-generated content

The Service uses AI to generate draft answers. You acknowledge that:

  • AI-generated content may contain errors, omissions, or inaccuracies.
  • You are solely responsible for reviewing, editing, and approving all content before external submission.
  • DCP3 Enterprises makes no warranty that AI-generated answers are accurate, complete, or fit for any particular purpose.

7. Payment and billing

  • Paid plans are billed monthly or annually in advance via Stripe.
  • All fees are non-refundable except as required by law or explicitly stated in writing.
  • We may change pricing with 30 days’ notice. Continued use after the notice period constitutes acceptance.
  • Failure to pay may result in suspension or termination of your account.

8. Availability and modifications

We aim for high availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice. We will not be liable for any downtime or service interruptions.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT AI-GENERATED CONTENT WILL BE ACCURATE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DCP3 ENTERPRISES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless DCP3 Enterprises and its officers from any claims, damages, or expenses arising from your use of the Service, Your Content, or your violation of these Terms.

12. Termination

You may cancel your account at any time via account settings. We may terminate or suspend your account immediately for material breach of these Terms. Upon termination, your right to access the Service ceases and we will delete your data within 30 days per our Privacy Policy, unless legally required to retain it.

13. Governing law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration, except that either party may seek injunctive relief in a court of competent jurisdiction.

14. Changes to terms

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Your continued use of the Service constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms? dcp3enterprises@gmail.com